SHIPPING & LOCAL PICKUP POLICY

RAISING MAYHEM 

Thank you for shopping with Raising Mayhem! Please review our shipping and pickup guidelines before placing your order.

PROCESSING TIME / TURNAROUND TIME (TAT)

• Our standard turnaround time is 5–7 BUSINESS DAYS.
• Turnaround time begins once your order has been placed and payment has been received.
• Business days are Monday through Friday. Weekends and holidays are not included.
• TAT refers to processing and preparation time, not shipping transit time.
• Shipping carriers may experience delays that are outside of our control.
• During high-volume periods, holidays, or special releases, turnaround times may vary. Any significant changes will be communicated when possible.

SHIPPING

• Orders selected for shipping will be shipped to the address provided at checkout.
• Customers are responsible for ensuring their shipping address is accurate and complete.
• Once an order has been shipped and marked as delivered by the carrier, Raising Mayhem is not responsible for packages that are lost, stolen, or misplaced after delivery.
• Tracking information will be provided when available.
• Shipping fees are calculated or applied at checkout and are separate from product prices.
• Raising Mayhem is not responsible for carrier delays, weather-related delays, or other shipping interruptions outside of our control.

LOCAL PICKUP

• Local pickup is available by appointment only.
• Pickup is from our home-based business in the Johnstown, PA area.
• Pickup arrangements will be communicated once your order is completed and ready.
• Pickup is generally available after 5 PM by appointment.
• Please do not arrive for pickup without receiving confirmation and an agreed-upon pickup time.
• We do not offer unattended pickup bins or leave orders outside.
• Someone must be available to complete your scheduled pickup.

ORDER STATUS & COMMUNICATION

• Please allow the full 5–7 business days for your order to be processed.
• Order inquiries should be sent through our designated business contact channels.
• Messages and emails are not monitored Friday through Monday. Please allow additional time for a response.
• Sending multiple messages regarding the same order will not speed up processing or fulfillment.

IMPORTANT

By placing an order with Raising Mayhem, you acknowledge and agree to the turnaround time, shipping guidelines, and local pickup requirements outlined in this policy.

Thank you for your patience, understanding, and continued support of our small business! 

Raising Mayhem