Refund policy
RETURN & REFUND POLICY
RAISING MAYHEM
At Raising Mayhem, every order is made with care and attention to detail. Because many of our products are custom-made, personalized, or created specifically for each customer, all sales are considered final unless an error has been made on our end.
CUSTOM ORDERS
- All custom, personalized, embroidered, and made-to-order items are FINAL SALE.
- No refunds, returns, or exchanges will be accepted for custom orders due to a change of mind, incorrect sizing selected by the customer, or dissatisfaction with a design or color that was approved before production.
- Please double-check all sizes, colors, personalization, and order details before submitting your order.
- Once production has started, orders cannot be canceled or refunded.
RETURNS & REFUNDS
Returns or refunds will only be considered if a mistake was made by Raising Mayhem.
Examples include:
- Receiving an item that is different from what was ordered.
- Incorrect personalization or design due to an error on our end.
- Receiving a damaged or defective item caused by an issue during production.
If an error has been made on our end, Raising Mayhem will work with you to resolve the issue. Depending on the situation, this may include a replacement, correction, or refund.
REPORTING AN ISSUE
If you believe there is an issue with your order:
- Contact us within 48 hours of receiving your order.
- Email Orders.raisingmayhem@gmail.com.
- Include your order number, a description of the issue, and clear photos if applicable.
All claims will be reviewed individually. Please allow time for us to review the issue and respond.
IMPORTANT REMINDERS
- Please review your order carefully before checkout.
- Customers are responsible for selecting the correct size, color, and personalization details.
- Minor variations in color may occur due to screen settings and differences in garment dye lots.
- Failure to read this policy does not exempt an order from these terms.
By placing an order with Raising Mayhem, you acknowledge and agree to this Return & Refund Policy.
Thank you for supporting our small business and allowing us to keep creating a little mayhem!